FC Slots Privacy Policy: How We Handle Your Data

1. Scope of This Privacy Policy

This FC Slots Privacy Policy applies to all personal information collected by fcslots.net through any channel—including the website, account registration forms, deposit and withdrawal processes, customer support interactions, and any communications sent to or received from FC Slots. It applies to players located in the Philippines and covers all game categories available on the platform, including live casino, sports betting, card games, virtual sports, bingo, and Tongits.

This policy does not cover third-party websites, payment processors, or external services that may be accessed through links or integrations on the FC Slots platform. Those services operate under their own privacy policies, which FC Slots does not control. Always check the privacy policy of any third party before submitting personal information to them.

2. Personal Data We Collect

FC Slots collects personal data through several channels. The table below summarises the main categories of data gathered and how each category is typically collected.

FC Slots does not intentionally collect sensitive personal information beyond what is required for identity verification and legal compliance. If FC Slots needs to collect any additional category of sensitive data, you will be informed and given an opportunity to consent before collection.

3. How FC Slots Uses Your Personal Data

FC Slots uses the personal data it collects for the following purposes:

• Account management: Creating and maintaining your player account, authenticating your identity at login, and processing account updates.
• Payment processing: Handling deposits, withdrawals, and transaction records in Philippine pesos through supported payment channels including GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, and Mastercard.
• Identity verification: Confirming eligibility, verifying age, and complying with applicable know-your-customer and anti-money-laundering requirements.
• Platform improvement: Analysing how players interact with FC Slots to identify improvements in navigation, game presentation, and account functionality.
• Customer support: Responding to queries, resolving account issues, and maintaining a record of communications.
• Legal compliance: Fulfilling obligations required by applicable laws, regulations, and licensing conditions in the Philippines.
• Security and fraud prevention: Detecting and investigating suspicious activity, protecting accounts from unauthorised access, and preventing misuse of the platform.
• Service communications: Sending account confirmations, transaction receipts, important policy updates, and other essential service notifications.

FC Slots will not use your personal data for purposes that are incompatible with those listed above without first informing you and, where required, obtaining your consent.

4. Legal Basis for Processing

FC Slots processes your personal data on the following legal grounds:

• Contractual necessity: Processing is required to provide the services you have requested by registering an account and using the FC Slots platform.
• Legal obligation: FC Slots must process certain data to comply with applicable laws, regulatory requirements, and reporting duties in the Philippines.
• Legitimate interests: FC Slots has a legitimate interest in protecting the platform from fraud, improving the player experience, and maintaining secure and reliable operations.
• Consent: Where FC Slots relies on your consent to process data—such as for optional marketing communications—you may withdraw that consent at any time by contacting support@fcslots.net.

5. When and How FC Slots Shares Your Data

FC Slots does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Personal data may be shared in the following limited circumstances:

• Payment processors: FC Slots shares transaction details with payment providers—such as GCash, Maya, GrabPay, Coins.ph, and supported banks—to process deposits and withdrawals in Philippine pesos. These providers process data under their own privacy policies and are not permitted to use it for unrelated purposes.
• Identity verification services: FC Slots may use third-party verification tools to confirm player identity and eligibility. These providers are bound by confidentiality obligations.
• Technical service providers: FC Slots works with hosting, analytics, and security service providers who may process data on FC Slots' behalf. All such providers are required to handle data securely and only for the specific purpose for which it is shared.
• Legal and regulatory authorities: FC Slots may disclose data to government agencies, regulators, law enforcement, or courts when required to do so by applicable law, regulation, or lawful request.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of FC Slots' business, player data may be transferred as part of that transaction. Affected players will be notified in advance where reasonably possible.

6. How Long FC Slots Keeps Your Data

FC Slots retains personal data for as long as your account remains active and for a reasonable period after closure, to fulfil any outstanding legal or regulatory obligations. Transaction records, identity verification documents, and account history may be kept for the period required by applicable financial regulations in the Philippines.

Once retention periods have expired and there is no further legal basis for keeping your data, FC Slots will securely delete or anonymise it. If you request account closure, FC Slots will process the deletion of your personal data consistent with applicable law and these retention obligations.

7. How FC Slots Protects Your Data

FC Slots implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include encrypted data transmission where applicable, access controls that restrict which staff can view personal data, regular review of security practices, and secure data storage on protected servers.

While FC Slots takes data security seriously, no online platform can guarantee absolute security. Players should take their own precautions, including using a strong and unique password for their FC Slots account, logging out after each session, and avoiding access from shared or public devices where possible. FC Slots will never ask for your password via email, phone, or live chat.

If you believe your account has been accessed without your authorisation, contact FC Slots immediately at support@fcslots.net so that appropriate steps can be taken.

8. Cookies and Similar Technologies

FC Slots uses cookies—small text files stored on your device—and similar technologies to support essential platform functions and improve the player experience. The main types of cookies FC Slots uses are:

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in during your visit and security tokens that help protect your account.
• Functional cookies: Allow FC Slots to remember your preferences and provide a more personalised experience on return visits.
• Analytics cookies: Help FC Slots understand how players use the site—which pages are visited most, where players encounter difficulty, and how the platform can be improved. Information collected through analytics cookies is aggregated and not used to identify individual players.

You can manage or delete cookies through your browser settings. Disabling essential cookies may affect how the FC Slots platform functions, including your ability to stay logged in or complete transactions. Most browsers provide instructions on managing cookies in their help sections.

9. Minors and Under-Age Protection

FC Slots is strictly for eligible adults aged 21 and above. FC Slots does not knowingly collect, store, or process personal data from individuals who are under the required minimum age. If FC Slots becomes aware that personal data has been collected from a minor, that data will be deleted promptly and the associated account will be closed.

Parents and guardians are responsible for supervising their children's online activities and ensuring that minors cannot access FC Slots through shared devices or accounts. If you believe that a minor has submitted information to FC Slots, contact support@fcslots.net immediately.

10. Your Data Rights

As a player using FC Slots, you have certain rights regarding your personal data. These include:

• Right of access: You may request a copy of the personal data FC Slots holds about you.
• Right to rectification: You may ask FC Slots to correct inaccurate or incomplete personal data.
• Right to erasure: In certain circumstances, you may request that FC Slots delete your personal data. This right is subject to retention obligations required by law.
• Right to restrict processing: You may ask FC Slots to temporarily pause processing of your data in specific situations, such as while a data accuracy dispute is being resolved.
• Right to data portability: Where technically feasible and legally applicable, you may request your personal data in a structured, commonly used format.
• Right to withdraw consent: Where FC Slots relies on your consent to process data, you may withdraw that consent at any time without affecting the legality of processing that took place before the withdrawal.

To exercise any of these rights, send a written request to support@fcslots.net from the email address registered to your account. FC Slots will respond within a reasonable timeframe and may ask you to verify your identity before processing a request.

11. Payment Data and Philippine Peso Transactions

All financial transactions on FC Slots are denominated in Philippine pesos (₱). When you make a deposit or request a withdrawal, FC Slots processes transaction data through supported payment channels including GCash, Maya, GrabPay, Coins.ph, InstaPay and PESONet bank transfers, BDO, BPI, and UnionBank online banking, and Visa and Mastercard bank cards.

FC Slots does not store full card numbers or complete e-wallet credentials on its servers. Payment processing is handled by the respective payment providers under their own security standards. FC Slots keeps a record of transaction amounts, dates, and method types for account management, fraud prevention, and compliance purposes.

To protect against financial fraud and money laundering, FC Slots may request identity and payment verification documents before processing a withdrawal. Players should only use payment methods registered in their own name. Third-party payment methods are not permitted on FC Slots.

12. Changes to This Privacy Policy

FC Slots may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data practices. When changes are made, the revised policy will be published on this page with the updated date shown at the bottom of the document.

For significant changes that affect how we process your personal data, FC Slots will make reasonable efforts to notify registered players via email. However, it is each player's responsibility to review this FC Slots Privacy Policy periodically. Continued use of the platform after a revised policy is posted means you accept the updated terms.

13. Contact FC Slots About Privacy

If you have questions, concerns, or requests related to this FC Slots Privacy Policy or the way FC Slots handles your personal data, please get in touch using the details below. FC Slots is committed to addressing privacy concerns in a straightforward and timely way.

Email: support@fcslots.net
Website: fcslots.net/privacy-policy

For related policies and information, you can also review the Terms and Conditions, Responsible Gaming page, and FAQ sections of the FC Slots website.

Last updated: 2025. FC Slots reserves the right to amend this Privacy Policy at any time.